1. Controller and contact
The controller is Wapve, the operator of the Wapve service. Data-subject applications may be sent to [email protected].
2. Data categories and collection
Wapve processes account identifiers, contact data, profile images, community and communication content, transaction security records, support communications and legal request records. Data is collected electronically through forms, actions in Wapve, uploads, cookies, server and security logs, support communications and technical notices from service providers.
3. Purposes and legal grounds
- Providing accounts and services: Article 5/2(c), necessity for a contract
- Security and abuse prevention: Article 5/2(f), legitimate interests without harming fundamental rights
- Legal duties and official requests: Article 5/2(a) and (ç)
- Establishing, exercising or protecting rights: Article 5/2(e)
- Optional activities requiring consent: Article 5/1, using separate, specific and withdrawable consent
4. Recipients and transfers
Data may be transferred, only as necessary, to hosting, email, storage, network security/CDN and user-requested GIF processors, and to competent authorities where legally required. Any transfer abroad relies on an available mechanism under Article 9, such as adequacy, appropriate safeguards or a permitted exceptional transfer.
5. Your Article 11 rights
- Learn whether your data is processed and request information
- Learn the purpose of processing and whether data is used accordingly
- Know recipients in Türkiye or abroad
- Request correction, deletion or destruction where conditions apply, and notification of recipients
- Object to an adverse result produced solely by automated analysis
- Request compensation for damage caused by unlawful processing
6. Applications
Include your name, account or email information related to the request, the request itself and enough information to verify identity. Do not send unnecessary sensitive documents. Requests are answered as soon as possible and no later than 30 days, normally free of charge, subject to the official tariff where extra cost is required.
You may complain to the Turkish Personal Data Protection Board within the statutory deadlines if a request is rejected, answered inadequately or not answered in time.